Industry
Out-of-Home Advertising
HQ
Toronto, Canada
Founded
1908
Customer story · Marketing & Advertising

1.4 TB of marketing assets.
Found in seconds-not minutes.

How Canada's largest out-of-home advertiser replaced a decades-old folder archive with Digital Hive-and finally got every sales rep searching, surfacing, and selling from the same source of truth.

1.4TB
Marketing assets unified-photos, video, decks, research, client histories.
240k+
Individual ad displays ("faces") indexed and instantly searchable.
5mo
From kickoff to full rollout-after two previous failed platform attempts.
~0
Retraining needed. The folder structure salespeople knew stayed intact.
The outcome

A pure sales organization, finally selling from one shelf.

PATTISON's 25 sales offices run on visual collateral-240,000 ad faces, a century of billboard photography, decks, research and client journey histories totalling 1.4 terabytes. The legacy folder server was buckling. Two previous platform attempts had failed. Digital Hive shipped a working system in five months, kept the folder muscle memory intact, and gave marketing the broadcast tools it never had.

PATTISON Outdoor is the acknowledged Canadian leader in out-of-home advertising-billboards, transit, street-level, large-format hoardings, digital. The company runs campaigns across more than 200 markets from St. John's to Victoria, and as part of Canada's second-largest privately held company, the Jim Pattison Group, it sits alongside brands as varied as Guinness World Records and TNG, North America's largest magazine distributor.

The challenge

A stubbornly sticky legacy system

PATTISON didn't have an asset problem. It had a findability problem- wrapped in two failed migrations and a workforce that kept gravitating back to what worked.

Manual search service

Marketing was acting as a human Google-tracking down decades-old billboards from the treasure trove on demand. Not sustainable

Two prior platforms-rejected

Each modern web CMS the team tried, salespeople drifted back to the old folder server. The new interfaces just didn't surface things fast enough

1.4 TB, growing weekly

240,000 ad faces, video, research, client histories-all accumulating on a single legacy server that was reaching its physical and cognitive limits

The solution

Adapt the tool to the people. Not the other way around

Digital Hive sat above the existing archive-indexing, governing, and surfacing assets without touching the source. The folder structure salespeople trusted stayed put. Everything underneath got rebuilt.

01 / FEDERATED SEARCH

Google-like search across 1.4 TB

Custom-tuned load-time work for PATTISON's high-volume image and video files-so a face from 1998 surfaces as fast as a deck from last week

02 / CUSTOM TAGGING

One asset. Many ways to find it

Digital Hive shipped new product functionality so reps in automotive, financial services, retail-each tag the same content their own way

03 / SWIM-LANE VIEW

Netflix navigation. Zero training

Familiar horizontal lanes-Faces, Decks, Recommended, Compliance-mean a 30-year sales vet and a new hire find what they need the same way

04 / BROADCASTS

Marketing finally has a megaphone

Weekly company news, fresh creative, compliance updates-pushed to every sales office regardless of location or timezone

The approach

Five months. Three rollouts. One platform that finally stuck

PATTISON had been burned twice. Digital Hive's deployment was phased, stress-tested by actual sales execs, and custom-tuned to the way the business already worked.

01
Index

Stand up the catalog

Connect the legacy archive, SharePoint, research DB and video store. Metadata only-nothing migrated, nothing rebuilt

02
Pilot

Test with real sellers

Phased rollout to a representative sales pod. Feedback shaped the search ranking, lane structure, and tagging UX

03
Tune

Speed up the heavy stuff

Custom engineering work for PATTISON's outsized image and video payloads. Load-time targets met before general rollout

04
Launch

All 25 offices, in stride

Familiar folder structure preserved. New broadcast, personalization and recommendation layers turned on for everyone

Nothing migrated. Nothing rebuilt The archive that worked stayed where it lived
Before / After

The sales floor, before and after

Same assets. Same people. Different day

Before Digital Hive
  • Reps phoned or emailed Marketing to track down assets, mid-pitch
  • Two prior platforms abandoned-teams gravitated back to the legacy folder
  • Decades of billboard photography effectively unsearchable
  • No way to push fresh creative or compliance updates to the field
  • One tag scheme for everyone-auto, finance, retail forced into the same vocabulary
  • Retraining cost killed every prior migration attempt
With Digital Hive
  • Self-service search across 1.4 TB-results in seconds, not minutes
  • Familiar folder structure preserved. Adoption from day one
  • Every face, deck and research file indexed-back to the 1908 archive
  • Marketing broadcasts new creative weekly. Coast to coast, on schedule
  • Per-vertical tagging. Auto teams tag in auto. Finance in finance
  • Netflix-style swim-lane UI. Next to no training to operate
Results

Where the work shows up

Measurable on the floor. Audible in the comments coming back to marketing. Visible in the queue of departments now asking for their own Hive.

1.4TB
Searchable in one place-assets, video, research, client journey histories.
240k+
Ad faces indexed and surfaced through Google-like search.
5mo
End-to-end deployment-after two prior platform attempts had failed.
3rd
Department now requesting their own tailored Hive-early client rollout discussions underway.
People want to tag content their own way, depending on their focus area, so it's fast and easy to surface. Digital Hive adapted the tagging system to make this possible-a true value add for us as a business.
M
Mary
Marketing Lead · PATTISON Outdoor Advertising
What did the work

The capabilities behind the outcome

Six Digital Hive capabilities did the heavy lifting at PATTISON. Every one of them is in production today across the customer base.

Federated search

Google-fast, on enterprise data

One search box across every connected source. Tuned per customer for asset weight and result ranking

Custom tagging

Tag once. Find many ways

Per-team, per-vertical tag schemes layered over the same source content. Built for PATTISON, shipped to all

Swim-lane UI

Netflix navigation for analytics

Horizontal lanes by category and audience. Familiar enough to need no training

Personalization

The right content. The right rep

Markets with no subway transit don't see subway creative. Region, vertical, role-all in the personalization model

Broadcast

Marketing has a megaphone

Push new creative, news, compliance updates to every sales office on a schedule. No more email blast and pray

Single sign-on

One door to the whole stack

Same identity, same governance, same audit trail across every connected source. IT keeps control. Reps just sign in

Sound familiar?

If you saw your environment in this story, let's talk

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